WGi ADVANTAGE
What can we offer your business?
THE WGi PROCESS
WGi specializes in providing national chains with world-class franchisee care.
All WGi Client Advisors are college-educated, business and advertising experts, with full autonomy to resolve franchisee questions or issues themselves, on first contact.
Our custom on-line franchise portals make ordering easy and reporting a snap. Client Advisors collaborate with multiple vendor partners and client management to offer the most efficient price points that match customer needs.
We are incredibly effecient.
The Creative Services department at WGi is incredibly efficient, accurate and lightning fast, which allows Client Advisors to push non-inventoried items, into print production within 24 hours. Our graphics and support teams understand intense versioning and efficiently form up pre-press for large print runs.
We understand your brand guidlines.
While some WGi clients collect franchisee marketing dollars for a centralized spend, others allow their franchisees to custom order. For decentralized systems, you need a partner that understands your brand guidelines, and can tactfully communicate and enforce brand compliance with franchisees.
Generate
Business
Improve
Customer Loyalty
Elevate
Sales Promotions
Custom Online Client Portals
WGi offers free customized on-line shopping carts for clients with basic needs. Some clients require an enterprise system, with multiple payment options, such as PO, credit card, P-Card, GL codes and/or advertising accrual points. WGi enterprise websites offer intuitive design, secure user accounts and order history. One client utilizes Approval Process, so managers can approve franchisee orders.
Our Notable Standard Features Include:
- Shipping updates to customers.
- Color charts, size charts, spec sheets.
- Access codes for unique products/price by market.
- Incentives or advertising accrual points tracking/purchasing.
- Complete API’s for shipping/sales taxes.
- Inventory tracking, count down, & re-ordering points.
- Back-end reporting with permission levels.
- Back-end importing of client information.
- MANY MORE OPTIONAL FEATURES.
WGi Fulfillment Practices
- Customize fulfillment options to match customer needs.
- Fulfill from vendor that produces the most products.
- Ship remaining inventory to main print facility.
- Ship national orders from one facility.
- Utilize 1-off drop ship where price/speed/needs dictate.